Whatever change you may be undertaking – an IT upgrade, moving to new premises, staff changes or new ways of working – an effective change and engagement strategy will embed the business improvements you are investing in and bring your staff, customers and stakeholders on board.
Apply proven change principles to manage business change and develop communication strategy to support it.
We work with you to understand your business objectives and goals and identify communication activities and initiatives aligned with business strategy, or program / project-specific needs.
If you are managing a project that has an impact on the community or your customers effective stakeholder communications are critical. We develop the strategy, messages and briefing materials to engage your target audiences.
We can create, schedule and deploy targeted content for all of your customer channels, including Instagram, LinkedIn, X and eDM newsletter content and blogs etc.,
PR campaigns, event management, product collateral and promotional materials.
Nothing is more useful than honest and open feedback. We design and manage customer surveys, interpret feedback and integrate back into communication strategy approach.
We can provide audience optimisation advice and strategies to help you get more out of your customer data.
We can identify and explore grant opportunities available to your organisation, research and draft applications and manage the submission process
We work with you on reactive and proactive planning for high-risk issues that could impact your business or reputation
We can work with you to identify and track key performance metrics relevant to your business
Build, maintain and manage with relevant content that we create
Public speaking, storytelling and presentations to specific audience(s) – we draft content and provide speaker coaching, training, preparation
Compile compliant financial and regulatory reporting documentation. Draft sensitive correspondence
Programs to build staff engagement, support a safety culture and promote workplace values and positive behaviours.
Manage employment programs, appointments, communications to support organisational change